Terms of Service
These Terms of Service ("Terms") form a binding agreement between Ctrl-N Ltd.("Coresix", "we", "us", "our"), a company registered in England and Wales under company number 16375438, with its registered office at 128 City Road, London, EC1V 2NX, United Kingdom, and the entity or person agreeing to them ("Customer", "you", "your"). By accessing or using our websites, products, or services (the "Service"), you agree to be bound by these Terms.
1. Eligibility and accounts
You must be at least 18 years old and authorised to bind your organisation. You are responsible for the accuracy of registration information, the security of your credentials, and all activity under your account.
2. The Service
We grant you a non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes during the subscription term, in accordance with these Terms, the applicable order form, and our Acceptable Use Policy.
3. Acceptable use
You agree not to:
- Use the Service in violation of any applicable law, including UK, EU, or Middle East laws.
- Reverse engineer, decompile, or attempt to derive source code, except where permitted by law.
- Upload malware, conduct security testing without authorisation, or disrupt the Service.
- Use the Service to process special category data unless expressly agreed in writing.
- Resell, sublicense, or provide the Service to third parties without our written consent.
4. Customer content and data protection
You retain all rights in the data and content you submit to the Service ("Customer Content"). You grant us a limited licence to host, process, and display Customer Content solely to provide and improve the Service. Where we process personal data on your behalf, our Data Processing Addendum (DPA) applies and is incorporated into these Terms by reference.
5. Fees and payment
Fees are set out in the applicable order form. Unless stated otherwise, fees are payable in advance, non-refundable, and exclusive of taxes (including UK VAT, EU VAT, and applicable Middle East taxes such as UAE VAT and Saudi VAT), which you are responsible for paying.
6. Term and termination
These Terms continue for the subscription term in your order form and renew in accordance with that form. Either party may terminate for material breach not cured within 30 days of written notice. On termination, your right to use the Service ends and we will delete or return Customer Content as described in the DPA.
7. Intellectual property
We and our licensors own all right, title, and interest in the Service, including all software, documentation, and trademarks. No rights are granted other than those expressly set out in these Terms.
8. Confidentiality
Each party will protect the other's confidential information using at least the same degree of care it uses to protect its own (and no less than reasonable care) and will use it only to perform under these Terms.
9. Warranties and disclaimers
We warrant that the Service will materially conform to its documentation. To the maximum extent permitted by law, all other warranties, express or implied, are disclaimed, including merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of liability
Nothing in these Terms limits liability that cannot be limited by law (including for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation). Subject to that, neither party's aggregate liability under these Terms will exceed the fees paid by you to us in the 12 months preceding the claim. Neither party is liable for indirect, incidental, special, or consequential losses, or for loss of profits, revenue, goodwill, or data.
11. Indemnification
You will defend and indemnify us against claims arising from your Customer Content or your breach of these Terms. We will defend you against third-party claims that the Service, used as permitted, infringes their intellectual property rights, subject to standard exclusions.
12. Compliance with export and sanctions laws
You agree to comply with all applicable export control and sanctions laws of the UK, EU, US, and any other jurisdiction in which you operate, including those of UAE and Saudi Arabia.
13. Governing law and disputes
These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that either party may seek injunctive relief in any court of competent jurisdiction. Customers established in the EEA, UAE, DIFC, ADGM, or Saudi Arabia retain any mandatory consumer or data protection rights under their local laws.
14. Changes
We may update these Terms from time to time. Material changes will be communicated with reasonable advance notice. Your continued use of the Service after changes take effect constitutes acceptance.
15. Contact
Ctrl-N Ltd., 128 City Road, London, EC1V 2NX, United Kingdom. Company number: 16375438. Email: legal@coresix.eu.